![]() You can check your Workspace's receipts clicking Billing in the sidebar to open the Workspace billing page to see how many seat licenses have been purchased in the current billing cycle and compare that to the Workspace's members page to ensure that a new license will not be purchased. How can I replace a billed user?īecause Standard and Premium are billed per Workspace member, instead of per user account, you can remove a billed user and replace them with someone else at no additional cost.įirst, remove an existing user from your Workspace members page from within the sidebarĪs long as you don't exceed the number of member licenses you've purchased your credit card will not be billed for their access until the next billing cycle. Once the member has been added to their second board they become multi-board guests.Īs a tradeoff, Guests will not receive some of the perks of Standard and Premium, and will not be controllable with Standard or Premium permissions (being able to deactivate a user/remove them from all Workspace boards at once, view their recent activity, restricting Workspace boards to Workspace-members only or a certain domain only). ![]() This can be useful for adding external members to your Workspaces, such as clients or contractors. Yes, as long as your Workspace settings allow adding Guests to boards, those users can be added to their first board for free. Can I add someone to a board without paying to add them to the Workspace? Billing is based on the total number of active Workspace members and multi-board guests, including normal members and admins. Standard and Premium are upgrades for the entire Workspace. Billing FAQ Do I need to pay for all Workspace members, even if they're not admins? He then adds Kristen to the Workspace, and does not see a charge. Casper deactivates Michael's account, which leaves his Workspace with one open Premium license. Two months later, Michael's contract is up. Casper's card is charged a pro-rated price of $89.99, for a Premium license for 3/4 of a year. Three months later, he adds a contractor, Michael, to the Workspace, to help test mattresses. He pays $119.99 for the year for a single user. For example:Ĭasper works alone, he creates a Workspace to group all of his mattress-testing boards. Removing or deactivating a member from the paid Workspace frees up their license which can then be assigned to a different user at no additional charge. This lets you transfer licenses to new members as many times as you like until your subscription renews. How adding and removing Workspace members affects billingĪfter your initial upgrade, you'll pay a pro-rated price when you add someone to your Standard or Premium Workspace or when someone becomes a multi-board guest. When you pay for that license, you pay for it until the end of your current billing period. Once someone is approved as a billable multi-board guest, any member can add that guest to subsequent boards. If that person is added as a guest on a second board, and a Workspace admin approves, they will become a billable multi-board guest. Single-board guests - If you invite someone to one board in your Workspace without inviting them to the Workspace (this is called a Guest), they're not considered billable. Once they accept their invitations and start using Trello, they’ll be converted automatically to a normal member of the Workspace, and become a billable member.ĭeactivated Workspace members - Deactivated Workspace members have had access to Workspace resources disabled, but existing board and card memberships are preserved to help you know what work needs to be reassigned. Virtual users - These are people who are invited to a Workspace but who haven’t created their Trello account yet. You won't be billed for the following types of users with Standard or Premium: See this page for more information on multi-board guests. Multi-board guests are billed at the same rate as Workspace members. A multi-board guest is someone who is a guest on two or more boards within a Workspace. They are a multi-board guest in the WorkspaceĪ guest is someone who is a member of a board in a Workspace but is not a member of the Workspace itself. They are a Workspace member - either a normal member or a Workspace admin There are two ways someone can be billable in a paid workspace: You can find more detail on that, as well as a comparison with our other plans on our pricing page. Annual billing is paid in advance and gives a discount for each member when compared to monthly billing. When you upgrade your Trello Workspace to Standard or Premium you have the option to choose between a monthly or annual billing plan.
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